Customer Relationship Management

With Customer Database tools, you'll be able to answer questions, such as:

• Which customers shop with us the most and what do they buy?
• Which customers are the most profitable and which are a cost to your business?
• Which customers are reducing their purchases with you and what can be done to reactivate them?
• Which customers purchase at full retail and which are sale only customers?
• How can you measure the success of your loyalty program?
• Who has purchased from you in the past but not in the last year?

The Customer Database module tracks:

• Demographic information
• Name
• Address
• Postal Code
• Customer Type
• Notes
• Age
• Preferences
• Purchase History
• What and when did they purchase?
• Which customers purchase at full price and only at sales?
• Who are my most profitable customers?
• Account Information for Accounts Receivable
• Terms
• Credit Limits
• Account Balances
• Status
• Pricing Information for each Customer Group
• User Definable
• Unlimited Discount Levels

REPORTS:

• Customer Analysis
• Customer Purchase History
• Top X Customer Report
• Customer Phone List
• Customer Exports 

Other features of the Customer System:

• All customer information can be exported to other applications such as Mail Merge, Labeling, Excel, etc.
• Customers can be analyzed by product categories and brand
• Customer loyalty programs can be managed and monitored

Finally, Vogue has a complete Accounts Receivable module.  Print Statements, Aged Receivables Listing, Finance Charges, and Account Management Tools.